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Pre-appointment Details

Here at Aliva Therapy Solutions, I believe in making your experience as easy and as comfortable as possible. That's why I kindly request that you arrive for your appointment or log in on time, for you to benefit the most from your session. For online or telephone sessions, please ensure you are in a quiet, private space with as few distractions as possible. Make sure you can sit comfortably for the session and that your camera and microphone are working properly. It may be helpful to have a glass of water and perhaps some tissues nearby.

Cancellation Policy

I understand that unexpected circumstances may arise, but I kindly ask for your cooperation in giving me at least 48 hours' notice if you need to cancel or reschedule your appointment. This allows me to offer your time slot to another client who may be in need. Thank you for your understanding.

Payments Made Easy

For your convenience, I accept various forms of payment including cash and cheque for face-to-face clients, or bank transfer for online clients, details of which are provided at the time of booking.

Payment should be made prior to any session. There are no refunds.

Your cooperation is greatly appreciated.